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Chat
You can chat in real time with other users connected to the workspace, as well as with AI. You can talk with your team directly inside the workspace without installing a separate internal messenger.
Before you begin
- Required permission: At or above the Min Level for Sending Chat set by the administrator
- Administrator setting: Enable Team Chat must be turned on in Community Settings.
Enabling Chat
Click the chat icon at the top. The chat window appears on the right side of the screen.
Chat Types
- All-team chat: A chat that everyone participates in together.
- Group chat: A chat with several people together.
- 1:1 chat: Select a user's nickname in the chat window, or select an author's name in a file list or board and choose
1:1 chat. If the chat panel is closed and the conversation cannot open,Couldn't open the chat. Open the chat panel and try again.appears.
Creating a Group Chat Room
- Select
Chats-New room.
- Click the people you want to add to the room, enter a room name, then select
Create group chatto create the room.
Once the room is created, all participants can exchange messages together. The current number of participants is shown at the top right of the chat window.
If the administrator has enabled the AI chat feature, you can also converse with AI.
Adjusting the Chat Window Position
Click the icon at the top of the chat window to adjust its position.
- Sidebar chat: Communicate while viewing the file list on the right of the screen
- Pop-out chat: Detach into a separate window so you can view it alongside a file at the same time
Changing Your Status
Click the avatar in the top-right corner of the workspace, then select the current status shown under your nickname to change it.
Choose one of Online, Busy, Away, or Appear offline.
Searching Chat
Use Search at the top of the chat window to find previous messages by name, content, or date, and see the surrounding context. For details, see Chat Search.
Replying to a Message
In all-team chat and group chat, you can keep a topic together by replying to a regular message. Replies are not available in 1:1 chat, AI chat, or document collaborative chat.
- Hover over the message and select
Reply. On a narrow screen, selectReplyfrom the message menu. - Enter your message in the
Repliesview and selectSend Message. - Select
Replies nbelow the original message to review the message and its replies again.
Also send to chat is on by default. Turn it off to show the reply only in the replies view; it will not appear in the main chat timeline or increase that timeline's unread count. Closing the replies view returns you to the message position you were viewing.
Pasting Files into Chat
You can drag and drop a file into the chat window.
- Pasting a file from within the workspace shows it as a link in the chat window. Clicking the link jumps directly to that file's location.
- Pasting a file from your PC uploads it as an attachment. The location where attachments are stored can be set in Upload Path Settings.
Options and Settings
Click the ⚙️ icon in the chat window to open settings.
Upload Path Settings
Specify where files (images, documents, etc.) attached in chat are stored.
| Item | Description |
|---|---|
| Fixed Location | Saves to a folder pre-set by the system. You can change it by entering a folder name directly. |
| Explorer Path | Saves to the folder you're currently in (viewing). |
Display Settings
| Item | Description | Default |
|---|---|---|
| Show Avatars | Whether to show profile images in chat | ON |
| Font Size | Adjusts the chat text size | 100% |
Notification Settings
| Item | Description | Default |
|---|---|---|
| Enable Browser Notifications | Show a browser notification when a new message arrives | ON |
| Notification Sound | Play a sound when a new message arrives | OFF |
| Show Join/Leave Notifications | Show a notification when another user connects/disconnects | ON |
| Show File Activity Notifications | Show a notification when file activity occurs | ON |
| Show Schedule Activity Notifications | Show a notification when schedule (calendar) activity occurs | ON |
Advanced
| Item | Description | Default |
|---|---|---|
| Performance | The maximum number of messages displayed in the chat window (100–1000). A larger value may slow down loading. | 200 |