Chat

You can chat in real time with other users connected to the workspace, as well as with AI. You can talk with your team directly inside the workspace without installing a separate internal messenger.


Before You Start

  • Required permission: At or above the minimum chat write level set by the administrator
  • Administrator setting: Enable team chat must be turned on in Community Space Settings.

Enabling Chat

Click the chat icon at the top. The chat window appears on the right side of the screen.

Chat

Chat Types

  • All-team chat: A chat that everyone participates in together.
  • Group chat: A chat with several people together.
  • 1:1 chat: Click a user's nickname in the chat window to message them individually.

Creating a Group Chat Room

  1. Click Chat - Add Room. Chat
  2. Click the people you want to add to the room, enter a room name, then click the Create Group Chat button to create the room. Chat

Once the room is created, all participants can exchange messages together. The current number of participants is shown at the top right of the chat window.

Group chat conversation

If the administrator has enabled the AI chat feature, you can also converse with AI.

Adjusting the Chat Window Position

Click the icon at the top of the chat window to adjust its position.

  • Sidebar chat: Communicate while viewing the file list on the right of the screen
  • Pop-out chat: Detach into a separate window so you can view it alongside a file at the same time

Changing Your Status

Click My Status to change your status. Choose one of Online, Busy, Away, or Offline.

Searching Chat

Use Chat - Search to find previous messages by name, content, or date, and see the surrounding context. For details, see Chat Search.

Pasting Files into Chat

You can drag and drop a file into the chat window.

  • Pasting a file from within the workspace shows it as a link in the chat window. Clicking the link jumps directly to that file's location.
  • Pasting a file from your PC uploads it as an attachment. The location where attachments are stored can be set in Upload Location Settings.

Options and Settings

Click the ⚙️ icon in the chat window to open settings.

Chat settings

Upload Location Settings

Specify where files (images, documents, etc.) attached in chat are stored.

ItemDescription
Fixed locationSaves to a folder pre-set by the system. You can change it by entering a folder name directly.
Browsing locationSaves to the folder you're currently in (viewing).

Display Settings

ItemDescriptionDefault
Show avatarWhether to show profile images in chatON
Font sizeAdjusts the chat text sizeDefault

Notification Settings

ItemDescriptionDefault
Use browser notificationsShow a browser notification when a new message arrivesON
Notification soundPlay a sound when a new message arrivesOFF
Join/leave notificationsShow a notification when another user connects/disconnectsON
File activity notificationsShow a notification when file activity occursON
Schedule activity notificationsShow a notification when schedule (calendar) activity occursON

Advanced Settings

ItemDescriptionDefault
Maximum messages displayedThe number of messages loaded into the chat window at once (100–1000). A larger value may slow down loading.300