Skip to content

Creating a User Account

This page guides you through creating a new user account.


How to Access

  1. From the User Management > Users page, click the New User button at the top right.

User list

Configuring the User Account

Adding a user

Activation

  • Users can only log in to the space once the Active button has been toggled on.
  • While deactivated, the user cannot log in.

Entering User Information

ItemDescription
Login IDEnter an ID that follows the Account & Security login ID policy.
Nick nameThe nickname displayed in the space
PasswordThe password used for the first login
LevelThe level granted to the user
EmailThe user's email address (optional)
LanguageChoose from English, 한국어, 日本語, 简体中文, Deutsch, or Español

Team Settings

  • If team access is configured, you can choose which team the user belongs to.
  • A single user can belong to multiple teams.

File Permission Settings

Separately from the default settings applied at signup, you can configure file permissions individually for each user.

PermissionDescription
CreateCreate new files, create folders, upload files
ViewView file contents and browse folder structure
ModifyEdit the contents of existing files
ShareCreate external sharing links
DeleteDelete files and folders
RenameRename files or folders
DownloadDownload files and folders
ExecuteRun scripts and perform automated tasks

When you finish entering the details, select Save.

Good to Know

  • It's a good idea to instruct users to change their password immediately after their first login.
  • If a user forgets their password, an admin can reset it.

Check membership limits and account details

A valid Free license also permits administrators to add accounts. Check the membership limit in the user list and new-account screen. Adding and saving are blocked at the limit; remove unnecessary accounts or change the license.

Login IDs and passwords must follow Account & Security policies. Administrator-created accounts use a separate process from public signup email verification. Check the account activation state and whether it can sign in.