Email File Archiving and Sharing

Received emails are automatically saved as .eml files in your personal folder in the workspace. You can share the contents with your team by putting the file in a team folder, without having to forward the email.


Going to the Saved Location

In the "Original Message" area of the right panel on the email detail screen, click the Open in Team Space button to jump to the folder where that email is saved.

Open in space

You'll see that emails are automatically saved by month inside the email inbox folder within your personal folder.

Emails saved by month

Sharing an Email File

You can share a received email with your team directly. At the bottom of Mail Info, click the Share with Team button and choose the folder to share it to. This is useful for tracking a history of sales- or marketing-related emails as a group.

Emails saved by month

Viewing Email Files in the Workspace

Email files can be opened directly within the workspace. Viewing an email file

This can be used like this

You can easily move and check files you've exchanged with customers — like email files and meeting minutes files — all in one folder.