Automatic Email Classification

You can create mail folders and set up auto-classification rules that automatically move emails to a specific folder based on the sender or body content.

Creating a Mail Folder

Click the + button next to My Mail Folders in the left menu and enter a folder name. Use / as a separator to create subfolders.

Creating an Auto-classification Rule

1. Open Auto-classification

Open an email, then click Auto-classification under "Quick Actions" in the Mail Info panel on the right.

2. Set Conditions

In the Add Auto-classification Rule modal, set conditions such as the sender or a specific phrase contained in the body. Use the Add Condition button to add multiple conditions.

In Combine conditions, select All conditions (AND) to apply the rule only to emails that meet every condition, or Any condition (OR) to apply it to emails that meet at least one. The default is All conditions (AND).

3. Specify the Destination Folder and Rule Name

Select the folder that matching emails should be moved to, enter a rule name, and click Add.

Viewing All Rules

Open Settings at the lower left and select the Automation tab to view and edit every auto-classification rule configured across all folders.

Folder Management

Click the ... button to the right of an email folder's name to perform the following actions.

• Change storage location: Change where the folder is stored in the workspace. The folder name stays the same.
• Auto-classification: Configure an auto-classification rule that moves emails into this folder.
• Edit: Change the folder's name.
• Open folder location: Go to the folder's location in the workspace.
• Sync mail: Reflect the mail files in the workspace folder in the mailbox again.
• Delete: Delete the folder.

Good to Know

• Deleting a folder leaves the folder and its mail files in the workspace.

Related Documents

• Mail Folder Management
• Basic Email Functionality
• Email Security
• Email Introduction