SetFN
SetFNDocsOctober 27, 2026

External search & evidence

In External search & evidence, you set up web search, which adds search results from the public web as evidence to internal document search. It is an optional feature, and you must connect a search provider to use it.

Before you begin

  • Required permission: Workspace administrator
  • Required license: Team or higher to save settings and to change providers and servers. On Free, you can only view the settings and run search tests.
  • Search terms are sent to external providers. AI mode can use a question as the search term, so instruct users not to enter confidential content.

Open External search & evidence

  1. Open the administrator page.
  2. Select Knowledge Services in the left menu.
  3. Select External search & evidence.

The page consists of the Basics, Search providers, Usage & security, and External MCP tabs. After you change a value, you must select Save for it to be applied.

External search & evidence page

On the Basics tab, turn on web search and choose the screens where it is used.

ItemDescription
Enable web searchTurns on web search on the selected screens.
ExposureThe screens where web search is used. Select from AI chat, Document viewer AI chat, and Unified search AI mode.
Search target languageThe language of the search results. If not specified, the provider's default is used.
RegionA two-letter country code. If left empty, the provider's default region is used.

Connect a search provider

On the Search providers tab, connect the providers to use and set the search order.

Search provider settings

  1. Select Connect for the provider you want to connect.
  2. Enter the key issued by the provider and select Save.
  3. In Provider order, check the order used for search.
  4. Check the connection of each provider with Test, or enter a search term and select Test the full order.

Search tries the providers in Provider order from the top, one after another, and stops when results are found. If a provider fails or returns no results, search moves on to the next provider.

Set usage and security

On the Usage & security tab, set the amount of search results and the call limits.

ItemDescription
Read top result pagesReads the top 2 result pages and reinforces the evidence with sentences related to the question. When turned off, only the provider's short summary is used.
Max results (1-20)The number of results fetched in one search.
Daily external search limit (0 = no limit)The daily limit for web search and external MCP calls combined.
Per-user hourly limitThe number of external searches that one user can run in 1 hour.
Allowed domains, Blocked domainsThe domains to include in or exclude from search results. Enter one per line.

Connect an external MCP server

On the External MCP tab, connect external MCP servers. If you have already connected a search provider, you do not need to add one.

  1. Select Add server.
  2. Enter ID, Name, and URL. For a server that requires authentication, enter Auth header name and save Secret.
  3. Check the server and the tools it provides with Test connection.
  4. Select Save.

After you save a server that has a search tool, you can add it to the provider order on the Search providers tab.

Good to Know

  • Naver is used only for Korean search. If no search language is specified, it is used when the search term contains Korean characters.
  • A single search can try multiple providers, so the daily limit differs from the provider's actual billing cap.