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License FAQ
SetFN is installed software, and the product is authenticated and used via a license key. It is offered as the Free plan and as paid plans (Team, Club, Enterprise and Enterprise+), and you can choose the plan that fits your usage environment. This document answers frequently asked questions related to licensing.
License Types
Q: What is the difference between the free version and the paid version?
The Free plan is not a time-limited trial. While your SetFN account stays linked, the license is renewed automatically every month and you can keep using it. Paid plans are lifetime licenses and increase the number of users and the server scale you can operate.
| Item | Free | Team | Club | Enterprise |
|---|---|---|---|---|
| Users | Up to 2 | Up to 100 | Unlimited | Unlimited |
| License | Monthly renewal | Lifetime | Lifetime | Lifetime |
| Concurrent devices (servers) | 1 | 1 | 1 | Up to 5 |
| Server instances per device | 1 | 1 | 2 | Up to 10 |
| Update support | Basic patches | 1 year included | 1 year included | 2 years included |
Enterprise+ is arranged individually. For feature differences by plan and the latest terms, see Pricing.
Q: How are license tiers divided?
There are five plans: Free, Team, Club, Enterprise and Enterprise+. They differ in the number of users and the included features. Choose the plan that fits your organization's size and the features you need. For a detailed comparison by plan, see Pricing.
Activation and Registration
Q: How do I register a license key?
- Install and run SetFN
- Log in with the administrator account and go to
Homein the admin page - In License Management, select
Connect Accountand log in with your SetFN account - A Free license is registered automatically. For a purchased license, select
Select Licenseand thenApply to devicefor the license you want to apply
Before a license is registered, the menus in the admin page other than Home are locked. For the detailed steps, see License Activation.
Q: Can the license be activated in an offline environment?
Yes. A purchased license can be registered in an environment without internet access (a closed network) by entering a key issued for the device ID.
- In
License Detailson the admin home, copy the device ID in theServer without internet accessarea - On another device with internet access, open
License Managementin your SetFN account (account.setfn.com) - Enter the device ID and get a license key for this device
- On the original server, select
Enter manuallyand paste the issued key to complete registration
A Free license requires a linked SetFN account, so it cannot be registered offline.
Q: Can one license key be installed on multiple servers?
A license key is bound to the server (device) it was issued for. With the Free, Team and Club plans, one license operates one server, and with the Enterprise plan it can operate up to 5 servers. To operate SetFN on more servers than that, you need separate licenses.
Number of Users
Q: How is the user limit applied?
Each license tier has a maximum number of users that can be registered. Once the number of registered users reaches that limit, no new users can be added. To increase the number of users, you need to upgrade to a higher license tier.
Q: Is there also a limit on concurrent connections?
The license may limit the number of users that can be registered, but the number of concurrent connections depends on server performance. If the server specifications are sufficient, registered users can connect simultaneously without issue.
Renewal and Changes
Q: Is data retained after the license expires?
Even after the license expires, stored files and data are not deleted.
However, until you register a license again, the management menus in the admin page other than Home are locked and you cannot add new users.
Q: How do I renew my license?
A Free license is renewed automatically before it expires while your SetFN account stays linked. If it has not been renewed, check the following.
- Check that the server is connected to the internet
- In License Management on the admin home, check that the SetFN account is shown as
Connected - Select
Check again
The Team, Club and Enterprise plans are lifetime licenses, so you can keep using them without renewal.
Q: What happens to the license if I replace the server?
When you replace the server, release the license on the old server and register it again on the new server.
Release the license with Release License in License Details on the admin home. The number of device changes may be limited, so check it under License Management in your SetFN account.